Industry OverviewThe Retail Industry is vitally important as it impacts the global economy. It can be described as the process of selling consumer goods and services to customers through multiple channels of distribution to earn a profit.
The LDSC covers Retail, Community Pharmacy and Floristry. Retail Food Retailing including supermarket and grocery stores, fruit and vegetable grocers, liquor stores and other specialised food retailing (such as cake or bread retailing not manufactured on the same premises). Other Store-Based Retailing is the largest area of retail and covers the buying/selling of furniture, floor coverings, houseware, manchester, textile goods, electrical, electronic and gas appliance goods, computer and computer peripheral equipment, hardware and building supplies, garden supplies, recreational goods such as sport and camping equipment, entertainment media, toy and games, newspapers and books, marine equipment, clothing, footwear, watch and jewellery, other personal accessory retailing department stores, stationery, antique and used goods, flower retailing, other store-based retailing such as art gallery operation and ice retailing. Non-Store Retailing refers to goods being sold without the use of a shopfront or a physical store. These include direct mail, selling of books, cosmetics, goods, internet, milk vending, mobile food and vending machine operations. Retail Commission-Based Buying and/or Selling includes milk vending, buying service, books, cosmetics, health foods and selling service (such as auction services). These sectors mainly sells goods to the public on a fee or commission basis. Community Pharmacy Community Pharmacy is focused on the retail (buying and selling) of goods sold within a pharmacy consisting of retailing toiletries, cosmetics, perfume, dispensing medicine, patent medicines and prescription drugs. Floristry Floristry includes the cutting of flowers, display foliage, and dried flowers designed by a florist. The selling of a diverse range of floristry products can be conducted in store or through online channels. |
Licensing RequirementsThe licensing requirements in Retail are similar to Wholesale, where licences are required for restricted products such as Tobacco, Alcohol and Medicine/Poison. Additionally, a licence, certificate or ticket must be obtained to legally be allowed to serve or operate.
1. Forklift licence
It is recommended to check with Industry to determine what licences, certificates or tickets may be required. |
Occupations / Skills in DemandRetail
The two highest occupations in demand are Retail Managers and Sales Assistant. Other job roles within retail include but are not limited to:
Community Pharmacy Occupations for Community Pharmacy include but are not limited to:
Floristry Occupations for Floristry include but are not limited to:
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Retail, Community Pharmacy and Floristry Industry Profiles
The LDSC also provides strategic advice to industry, government and other key stakeholders on workforce development issues such as occupational priorities or shortages per industry area, training or upskilling requirements and other industry intelligence of factors influencing skilling needs within Western Australia. To access these, please click on the links below:
Industry Profiles
Industry Infographics
For historic information contact us
Retail Training PackageTraining Package qualifications are developed through a process of consultation with Australian stakeholders, including those in WA. SkillsIQ are responsible for providing expert advice on training packages by ensuring relevant information outlining the skills, education and pathways for entry into these industries. Each of the training packages available for these industries promotes career advancement, workforce development and potential employment opportunities.
To view the training packages and gain further information available for these sectors, please click the links below. Retail Community Pharmacy Floristry In addition, contact the LDSC if you would like to provide feedback on any workforce development needs within the Retail, Community Pharmacy and Floristry sectors. |
How Can I Begin a Career in Retail?These industries do not require the completion of a qualification as a condition of entry. However, for career progression opportunities it is recommended to undertake relevant training which will help future students/employees to gain a deeper understanding of these customer focused sectors.
Keep in mind that organisations within these sectors, often conduct their own in-house training and any special requirements are usually obtained during employment if deemed necessary by the employer. Additionally, please refer to the information for students/ career seekers section of our website which provides other useful links to careers potential and training opportunities. |
