The Rail Industry Reference Committee is forming a Technical Advisory Committee to support the Rail Customer Service project.
With rail passenger numbers projected to climb steadily in the coming years, safety and customer satisfaction has become an even greater priority. This will see an expansion to the customer service role.
Your industry expertise and insight is sought to review the Certificate II and III in Rail Customer Service, including associated Units of Competency, and to develop one new Unit to address changes in security requirements as well as rail traffic, ticketing and freight tracking technology.
Click here to register your interest by close of business Friday, 5 February.